Safe Play Commitment

Play Smart. Play Safe.
Responsible Gambling at CZ111

Gambling should be entertainment — not a way to make money, and never something that puts your finances, relationships or wellbeing at risk. CZ111 is committed to giving every user the tools, information and support they need to stay in control at all times.

18+

Adults Only Platform

CZ111 is strictly for adults aged 18 years or older — or the higher minimum age required by the operator or license jurisdiction, whichever applies. Age verification is enforced for all accounts. Underage gambling is illegal and harmful.

Pakistan's Prevention of Gambling Act 1977 applies. Users are responsible for verifying local laws. CZ111 does not claim Pakistani government authorisation for gambling.

Responsible Gambling Tools at CZ111

These tools are built into your account settings and are available at any time. Using them is a sign of smart play, not weakness.

Loss Limits

Define the maximum you are willing to lose across a set period — daily, weekly or monthly. When you reach that threshold, play stops for the remainder of the period. This is one of the most effective tools for keeping gambling firmly within budget.

Session Time Limits

Set a reminder or hard stop for your gaming session. A reality check notification appears at your chosen interval, showing how long you have been playing and how much has been wagered. You can choose to continue, reduce your session or stop entirely.

Self-Exclusion

If you need a break from gambling — whether for a few weeks, several months or permanently — self-exclusion removes your access entirely for the period you choose. Self-exclusion requests cannot be reversed before the designated end date under any circumstances.

Cooling-Off Period

A shorter alternative to full self-exclusion. A cooling-off period locks your account for a defined span — typically 24 hours, 7 days or 30 days — giving you space and time without the permanence of long-term exclusion. Ideal when you feel you need a brief pause.

Reality Checks

Periodic on-screen notifications during active play remind you of how long you have been playing and what you have wagered in the current session. These nudges help maintain awareness without interrupting play — unless you choose to act on them.

Setting and Managing Your Limits

Understanding how each limit type works helps you choose the right protection for your circumstances. Here is a clear breakdown.

Deposit Limits
Daily / Weekly / Monthly Caps

A deposit limit is the simplest way to manage your budget from the outset. Set the maximum you are comfortable depositing in a given period — for example, PKR 5,000 per week or PKR 15,000 per month — and the platform will decline any deposits that would push you beyond that figure.

Important: Reductions apply immediately. Increases require a waiting period set by the operator — this delay is deliberate and protects you from impulsive decisions during a losing streak.

Loss Limits
Net Loss Threshold Protection

A loss limit tracks your net losses across real-money play (not including bonus funds) and stops you from losing more than the amount you specify in the defined period. For example, if you set a daily loss limit of PKR 2,000, once you have lost PKR 2,000 across all games and sports bets that day, further real-money play is suspended until the next period begins.

Tip: Set your loss limit at the same time as your deposit limit — using both together is significantly more effective than either alone.

Self-Exclusion
Complete Account Suspension

Self-exclusion removes your ability to log in, deposit, wager or receive promotional communications for a period you select. During exclusion, CZ111 will attempt to block any new account registrations linked to your identity, email or device — though no self-exclusion system is infallible and determined circumvention remains the user's own responsibility.

Available periods typically include 30 days, 90 days, 180 days, 1 year and permanent exclusion. To request self-exclusion, contact [email protected] or use the Account Settings page.

Wager Limits
Per-Bet Stake Caps

Beyond period-based limits, you can also set a maximum stake per individual bet or spin. This is particularly useful for high-volatility games — slots, crash games, live roulette — where a single spin can represent a disproportionate share of your session budget.

For example, capping individual bets at PKR 500 across a PKR 5,000 session budget means you have at least 10 rounds of play, reducing the risk of losing your entire session budget in a short burst of adverse results.

Plan Your Gambling Budget

The single most important rule of responsible gambling is simple: only ever gamble with money you can genuinely afford to lose without affecting your daily life, family responsibilities or savings.

Before you play, take a few minutes to set a genuine entertainment budget. Think of it the same way you would budget for a dinner out in Lahore or a cricket match ticket in Karachi — a fixed entertainment spend, not a fund you expect to grow.

Never gamble with bill money, rent or savings. Gambling funds must be surplus discretionary income only.

Never borrow to gamble. Borrowing from family, friends, Easypaisa credit lines or bank loans to fund gambling is a serious warning sign.

Accept that losses are the expected outcome. Games have a house edge. Long-term profitable gambling is not a realistic expectation for most users.

Never chase losses. Increasing stakes after losses to "win back" what you lost is the fastest path to significant financial harm.

Set a loss limit before every session and stop as soon as it is reached — regardless of how the session felt or what your instincts say.

Session Budget Planner

This is a visual planning tool only. No data is submitted or processed.

Suggested per-session budget
Use the fields above
Illustrative only — this tool does not submit data or enforce limits automatically.

If your gambling budget feels like "not enough" or you are tempted to increase it after losses, speak to our support team or refer to the self-exclusion guidance on this page.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. It often develops gradually, which makes self-awareness harder than it sounds. The signs below are not a clinical diagnosis — they are patterns that, if recognised, suggest it may be time to pause, seek a conversation or take a break.

Recognising one or more of these in your own behaviour is not a reason for shame. It is information — and information is the starting point for getting back in control.

If any of these patterns feel familiar, CZ111's self-exclusion and limit tools are available right now in your account settings. You do not need to wait for things to get worse before acting.

Increasing bets or continuing to play specifically to recover money already lost is one of the clearest indicators of problem gambling. This pattern tends to escalate — each attempt to "get back to even" creates additional losses and a stronger urge to keep playing. If you have ever stayed at a game longer than planned because you were down, this applies to you.

Using money earmarked for rent, utility bills, food, school fees, family obligations or savings as gambling funds is a serious sign that gambling has moved beyond entertainment. This includes using credit facilities — whether formal loans, JazzCash credit, or informal borrowing from friends or family in Karachi, Islamabad or anywhere else.

If you find yourself concealing the amount of time or money you spend on gambling from a partner, family member or close friend — or feeling the need to minimise it when asked — that discomfort often reflects an awareness that the level of gambling has become problematic. Openness with people you trust is one of the most effective early safeguards.

Using gambling as a way to temporarily escape stress, anxiety, loneliness, relationship difficulties or financial pressure is a risk factor for developing dependency. When gambling transitions from entertainment into emotional relief, the relationship with it changes in ways that can be difficult to reverse without support.

Consistently spending significantly more time gambling than originally planned — particularly during late-night sessions that run into early morning hours — is a common pattern in problem gambling. If you regularly look up from a game to discover hours have passed without noticing, session time limits are designed specifically for this.

If you have tried to cut down or stop gambling and found yourself unable to follow through on that decision — even after experiencing negative consequences — this is a clear indicator that professional support would be beneficial. Willpower alone is often insufficient in this situation and reaching out for help is the right step.

Quick Self-Check Questions

This is not a clinical screening tool. These questions are offered for personal reflection only. If you answer "yes" to several of them, we encourage you to speak to someone you trust or contact a support service.

1

Have you ever gambled more than you originally planned to in a single session?

2

Have you continued gambling in order to win back money you had already lost?

3

Have you ever borrowed money or sold something in order to fund gambling?

4

Has gambling caused any difficulties in your personal relationships, work or studies?

5

Do you feel restless, irritable or anxious when you try to reduce or stop gambling?

6

Do you ever gamble to escape worry, boredom, loneliness or a difficult mood?

7

Have you ever hidden gambling activity — time spent, money lost, or accounts — from family or close friends?

8

Have you ever gambled until your last available funds — and then tried to find more to continue?

If you answered yes to three or more of these questions, we strongly encourage you to take a break from gambling, activate self-exclusion via your account settings or contact [email protected] for guidance. You can also speak confidentially to a problem gambling support service in your area.

18+ Access Policy

The CZ111 platform is strictly for adults. "Adults" means anyone aged 18 years or older — or the higher minimum age required by the operator or the license jurisdiction, whichever is greater. This is a hard requirement, not a guideline.

Age verification is applied to all registered accounts. Where identity documents are requested during the KYC process, date of birth verification is part of that process. Any account found to belong to a person under the minimum age will be suspended immediately, associated winnings voided and deposited funds returned subject to verification.

If you share a device with younger family members in your household — in Rawalpindi, Peshawar, Multan or anywhere else — we strongly encourage the use of device-level parental control software to prevent accidental or intentional access to gambling platforms by minors.

Legal Context for Pakistan: The Prevention of Gambling Act 1977 restricts gambling activities in Pakistan. Being 18 years of age does not make online gambling lawful under Pakistani law for all individuals. Users must verify applicable local laws. CZ111 does not claim Government of Pakistan, PTA or State Bank of Pakistan authorisation for any gambling activity. This is not legal advice.

How CZ111 Supports Safe Play

Mandatory age verification applied to all registered accounts before any real-money activity is permitted.

All responsible gambling tools — deposit limits, loss limits, session timers, cooling-off and self-exclusion — are available free of charge within account settings.

Self-exclusion requests are honoured without delay. No attempt is made to persuade users out of self-exclusion once requested.

Responsible gambling notices are present across platform interfaces, not confined to a single page that users may never read.

No marketing targeting users who have opted out, self-excluded or activated cooling-off periods. Excluded users are removed from all promotional communications immediately.

Transparent game information including RTP ranges, game volatility labels and wagering requirement disclosures to support informed decision-making.

Support available in English for all responsible gambling enquiries. Contact [email protected] at any time for account limit changes, self-exclusion or general guidance.

Responsible Gambling Support Resources

If you or someone you know needs support with problem gambling, the following types of resources exist. Always seek qualified professional guidance for clinical concerns.

Seek Professional Counselling

A qualified mental health professional — such as a licensed psychologist or counsellor — can provide structured support for gambling-related harm. GP referrals, community mental health centres and private practitioners in major Pakistani cities including Karachi, Lahore and Islamabad can be starting points. Look for practitioners with experience in behavioural addictions.

Talk to Someone You Trust

Sometimes the most important first step is simply telling someone — a spouse, parent, sibling or close friend — that you are struggling. The social support network available in Pakistani family culture is genuinely valuable. Shame often delays help-seeking; breaking that silence is meaningful progress in itself.

Contact CZ111 Support

CZ111's support team is available to help you activate any responsible gambling tool on your account — immediately, without delay or pressure to reconsider. Whether you need a deposit limit reduced, a cooling-off period activated, or a full self-exclusion applied, contact us at [email protected]. No questions asked, no attempt to dissuade.

Online Self-Help Resources

International responsible gambling organisations publish self-help materials, self-assessment tools and guided workbooks for people dealing with gambling harm. Searching for "responsible gambling self-help" or "gambling addiction recovery resources" from a reputable source is a safe starting point while you consider next steps.

Family and Relationship Support

Problem gambling affects families as well as the individual. Partners, parents and siblings of someone with a gambling problem often need their own support. Family counselling services and support groups for affected family members exist alongside programmes for the gambler themselves. Reaching out as a family member is just as valid as reaching out personally.

Financial Guidance

Where gambling has created financial difficulties, a financial counsellor or debt advisor can help you understand your options, manage existing obligations and build a recovery plan. Many Pakistani banks, including HBL and UBL, have customer welfare programmes. Third-party debt advisory services are also available and are worth exploring before difficulties escalate.

Gambling Is Entertainment — Keep It That Way

CZ111 wants every user to have a positive, controlled experience. If you have questions about responsible gambling tools, want to review your account limits or simply want to explore the platform further, we are here to help.

Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may restrict gambling. Please verify your local regulations. Gambling involves financial risk — never gamble more than you can afford to lose.

18+ Only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict participation. Play responsibly.